Beat the Recruitment Crisis with 24/7 Telecoms Support
One of the biggest challenges facing companies nationwide is the recruitment crisis — and the telecommunications industry is no exception. The pressure has always been on for telco support desks. After all, a reliable and effective communication system is the cog that keeps the whole industry turning. But despite the importance of customer communication and […]
Tis’ the Season for Professional Telco Services…
Ah, Christmas. For many people, it’s the most wonderful time of year. Businesses, on the other hand… Frantic customers. Last-minute requests. An enormous rush to get everything done before businesses close up for the year. Not to mention higher than average call volumes — ouch. In the UK, the average employee turnover is 15% — […]
