Invosys and Xima Webinar Recap: Elevate Your Contact Center CX

Invosys and Xima recently teamed up for an exciting webinar that delved into how their partnership can take the customer experience in contact centers (CX) to the next level. The topic couldn’t be more timely, with the projected rapid expansion of the global UCaaS and CCaaS markets over the next 6 to 7 years. In […]

Reaching A New Age in Charity Communications with Invosys

Charitable organisations are pivotal pillars within our communities. To reach their full potential and serve their community more effectively, these organisations require effective and cost-efficient communication channels. According to Statista, 170,171 charities operated in England and Wales as of June 2024. This vast number underscores the critical need for efficient communication solutions. This is where […]

Unlocking the Future of Customer Service with CCaaS

In today’s fast-paced digital world, businesses are constantly seeking innovative solutions to enhance customer experiences and streamline their operations. One such transformative solution is Contact Center as a Service (CCaaS). This cloud-based approach to managing customer interactions is revolutionising how companies handle their sales and support processes. It’s important to note that CCaaS is not […]

The Benefits of SIP Technology at Your Business

Picture a communication system that not only streamlines your business operations but also significantly cuts costs. With the global SIP trunking market expected to soar to $30.2 billion by 2027, it’s evident that businesses worldwide are tapping into its potential. Today, we’re exploring the benefits of SIP trunking and how it can bring a modern […]

Major High-Street Bank Benefiting From Call Shield

Security breaches and fraudulent calls are increasingly common in susceptible sectors like finance. With Call Shield, you get an essential layer of protection from fraudulent calls. Download this brochure to learn how this bank is using Call Shield. Download PDF