Invosys and Intercity Expand Partnership to Deliver Enhanced Call Centre Solutions

Invosys is thrilled to announce an exciting expansion of our long-standing partnership with Intercity. This enhanced collaboration is designed to deliver robust, around-the-clock support for call centers throughout the United Kingdom, providing cutting-edge solutions including 24/7 Support, Number Manager, and Inbound Calling Services. Invosys and Intercity have worked together for nearly a decade, but this […]

How Hybrid Cloud Brings Flexibility and Security to Your Business

For modern enterprises, striking a balance between adaptability and security is no small feat. Businesses today face mounting pressure to adopt robust solutions that cater to the demands of scalability, remote work, and data-driven decision-making. At the same time, they must also safeguard sensitive communications and adhere to stringent data protection regulations.  However, one robust […]

Introducing Library Actions in Maestro v2.6

Streamline Contact Center Workflows with the New Actions Feature Invosys has just announced Maestro’s Library Actions feature as the latest enhancement within Maestro. The feature, which just released last month, is designed to further streamline how contact centers manage workflows. As such, the Library Actions feature brings a whole new level of efficiency and structure […]