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Professional Managed Services
Whether your business is grappling with overflow, seeking technical expertise for specialised projects, or expanding while addressing skill gaps, Invosys has you covered. With our managed services, you can seamlessly outsource customer support to our seasoned professionals
Boost Customer Satisfaction, Sales, & Revenue with Managed Services
Invosys helps elevate your business performance and enhance CX by providing best-in-class managed services. With Invosys, you get:
Higher Customer Satisfaction
24/7/365 Service
Extend business hours & increase customer satisfaction with around-the-clock support
Localised Support
Our agents work within your country and time zones to deliver more personalised service
All-Encompassing Maintenance
Customers have access to maintenance, installation services, and spare parts
A Valuable Extension to Your Business
White Label Service
Your customers will never know they are speaking to outsourced help. Our agents seamlessly integrate into your team
Full-Service Coverage
We help set up channels to answer calls and emails according to your business's operational standards
Outsourced Expertise
Enjoy in-house quality service and expertise without adding personnel to your payroll
Customer Service Expertise
Management Reporting
Understand your business communication metrics better without additional time or resources
Project Sign-Off Authority
Keep projects moving with our sign-off authority for design and technical projects, eliminating bottlenecks
Unrivalled Experience
Our team has years of experience in customer service and is trained to handle complex situations with ease and professionalism