Invosys + XIMA Is Diving Into the Future of AI-Powered Contact Centres
On March 13th at 4 pm GMT, Invosys and XIMA will host an exclusive webinar showcasing our suite of advanced AI-driven solutions designed for contact centre efficiency.
During this dynamic session, you’ll gain an insider’s look at how our innovative suite of contact centre tools can transform customer engagement, streamline operations, and boost team efficiency.
Here’s a rundown of everything we’ll explore in this session:
- Actionable Performance Insights – Learn how enhanced analytics can improve workflows, reduce agent stress, and deliver better outcomes.
- AI Coaching & Assistance – Discover tools that provide real-time guidance to elevate agent performance and improve customer interactions.
- Workforce Optimisation Solutions – Find out how smarter scheduling and agent adherence tracking can increase operational efficiency.
- Omnichannel AI Messaging – See how to engage customers via SMS, WhatsApp, and webchat with context-aware, real-time responses.
- AI-Powered Outreach – Automate outbound campaigns and prioritize leads to drive higher conversions.
This webinar will showcase these advanced contact centre tools in action and demonstrate how they can help your contact centre overcome challenges and exceed customer expectations.
Reserve Your Spot Today
Spots are filling up fast. Reserve your spot today and access key insights from the contact centre technology experts.
