Elevating Customer Engagement with Invosys and Xima Cloud
Customer behaviour has shifted dramatically, adding more options than just voice. Today’s customers expect the freedom to choose their own journey, whether that’s messaging, chat, email, or voice, without being forced into a single channel. It’s about creating frictionless experiences, using real-time data to spot trends, understand what works, and adapt to market changes as […]
SUMMER SPECIAL OFFER!
Get future-ready connectivity and VoIP solutions with the Zyxel VMG8623-T50B and DX3301-T0 routers—available at special Invosys-powered pricing this July and August! Download PDF
Speech Analytics by Invosys
Our Speech Analytics platform is designed to enhance sales and customer satisfaction. It offers ready-to-use insights that improve business outcomes by analysing every customer conversation. Download PDF
Chronicall to Xima Cloud
In today’s fast-paced business environment, staying connected with customers and teams is crucial. Cloud-hosted Unified Communications (UC) and Contact Center as a Service (CCaaS) solutions provide scalability, flexibility, and reliability, helping your business enhance productivity and deliver exceptional customer experiences. Now, with AI-driven efficiency, businesses can automate customer interactions, optimize workflows, and improve service quality […]
Take Control of Your Numbers
Number Manager is the market-leading portal for call management – an intuitive and easy-to-use platform that puts advanced call routing technology just a few steps away in an extremely cost-effective way. Download PDF
Direct Routing with Microsoft Teams
At Invosys, we continually enhance how customer care teams manage interactions. Our latest enhancement, the Gmail integration for our contact center platform, brings the same level of convenience and efficiency to Gmail users as our Microsoft Outlook integration. Download PDF
Customer Service Directly in Microsoft Teams
Invosys for Microsoft Teams offers ease and efficiency. Seamlessly view Teams users’ activities in real-time, providing valuable insights into their availability and status. Download PDF
XIMA AI + Invosys
XIMA and Invosys have joined forces to deliver an advanced suite of AI-powered contact centre tools that integrate AI-powered automation, real-time intelligence, and seamless customer engagement – all designed to optimise your workforce and enhance customer service levels. Download PDF
Invosys’ Comprehensive Call Shield
Beyond being a nuisance, fraudulent calls actually indicate a growing threat to businesses. With nearly a third of all unknown calls now being identified as spam, it’s clear this problem is not going to resolve itself. Download PDF
Invosys Channel Partners
Invosys partners with an extensive network of channel partners to deliver cutting-edge business communication solutions. Our platform and solutions provide seamless integration with existing systems, enabling businesses to enhance their communication capabilities and streamline operations. Download PDF