TRACKING CALL STATS WITH THE INVOSYS REPORTING SUITE

tracking call stats with the invosys reporting suite

TRACKING CALL STATS WITH THE INVOSYS REPORTING SUITE The Invosys product suite offers detailed reporting for both live and historic call stats. Businesses can track call stats to better manage their staff and monitor wait times for callers to their line. Available through an easy to use visual interface, anyone can generate reports with little […]

ADVANCED CALL QUEUING CREATES A BETTER CUSTOMER EXPERIENCE

advanced call management for service excellence

CALL QUEUING BENEFITS BOTH THE CUSTOMER AND THE BUSINESS USING THE SOLUTION. HOW? IT HELPS TO BUILD A BETTER CALLER EXPERIENCE THAT INCREASES CUSTOMER CONVERSION RATES AND PROTECTS EMPLOYEE PRODUCTIVITY. The Invosys product suite offers a range of call handling features including advanced call queuing capabilities for INBOUND, HOSTED and SIP services. HOW DOES ADVANCED CALL QUEUEING HELP CUSTOMERS? PROVIDING […]