Direct routing with Microsoft Teams

Route calls to and from MS Teams — simply and effectively

A new era of telephony has arrived. We’ve blended Microsoft Teams with a telephony solution and drawn on all the benefits and advanced features of Invosys Number Manager to give your customers a sophisticated phone system in minutes.

Effortless virtual routing

Invosys’ unique MS Teams direct routing solution integrates a business’ phone system into Microsoft Teams, giving your customers full control over their call flows from a familiar platform. One location for every business need.

Simply configure your account and synchronise all your MS Teams users to Invosys Number Manager, allowing you to see them as destinations in any service. Simple controls allow you to select which users to include in a call routing plan and modify inbound and outbound settings, such as CLI presentation and outbound call barring.

Keen to know more about our MS Teams direct routing solution?

Dynamic application

Blend MS Teams user destinations with other targets — such as mobile, hosted devices or SIP hardware — for a fully diverse virtual team.

Secure transfer

Users don’t need to worry about losing any data when transferring their phone systems. It’s simple to bring a set of number ranges over to Microsoft Teams to ensure consistency with any existing phone solutions.

Maintain control

Using our virtual routing solution, your customers can maintain control over the numbers presented on outbound calls with our flexible CLI presentation settings. Businesses look the same on the outside, but their communications are operating smoother than ever on the inside.