Who We Serve

Invosys specialises in providing next-generation intelligent call routing, cloud-based unified communications and CCaaS solutions. Our platform is designed to improve efficiency, reduce costs, and enhance the communication experience for businesses across multiple scales and industries.

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Invosys Is Your One Stop Shop for All Things Business Communications & CX

Discover how Invosys caters to diverse sectors — from healthcare and finance to educational institutions, ensuring superb customer experiences for businesses of all scales.

Intelligent Voice Solutions Supporting Enhanced CX

The Invosys Number Manager platform seamlessly integrates into our CCaaS platforms offering advanced CX capability As an inbound call management platform, Number Manager offers a comprehensive bundle of advanced features, transforming complex connection requests into a seamless experience through an easy-to-use platform. Providing scalability, real-time reporting, fraud protection, international calling capabilities, and a user-friendly interface, businesses seeking improved CX benefit immensely from its wide-ranging capabilities.

With Invosys SIP, contact centres operating in various sectors gain enhanced call routing, offering number flexibility, cloud consistency, cost efficiency, and detailed reporting—all accessible from a single interface. For larger organisations, Invosys Enterprise streamlines the creation of complex call plans, offering unparalleled call routing flexibility.

SmartUCaaS Unified Communications Solutions for SMEs & Beyond

Our innovative wrap-around services facilitate a smooth transition to unified communications, enhancing the customer experience every step of the way. With SmartUCaaS , our UCaaS solution, businesses can integrate PBX, instant messaging, video, and contact centre functionalities into one user-friendly app.

Through our partnership with Avaya, Invosys is at the forefront of revolutionising unified communications for the SME and Mid Market sectors. Our hybrid cloud solutions encompass voice, messaging, video, and conference capabilities, allowing businesses to seamlessly upgrade from outdated systems to the Avaya IP Office Subscription.

Invosys’s business communications solutions are not limited to in-office work. Our platform also seeks to redefine the remote workforce by offering a comprehensive system that manages costs, users, and security through a single portal, complemented by our Agent Ready app for remote call centre workers.

Connectivity Solutions Serving a Wide Range of Businesses

Invosys tailors your connectivity solutions that future-proof your communications. Offering FTTP & SoGEA, our robust digital communication technologies serve a wide array of businesses. Our service offering includes end-to-end router provisioning and estate management, with customization and branding capabilities to meet your specific business needs. Plus, with our CloudKeeper software, we enable efficient fulfilment and centralised management of your customer’s router requirements—ensuring easy monitoring, diagnosis, troubleshooting, and management.

Managed Services for Businesses Seeking Comprehensive Support

Invosys provides 24/7 managed services and support, ensuring our customer service teams are available whenever you need them. Our channel partners benefit from the ability to outsource technical support calls to our experienced teams, helping manage high call volumes or complex needs as an extension of your team. Additionally, our white-labelled service offers outsourced customer support allowing you to expand your business’s service offerings and bridge technical skills and knowledge gaps seamlessly.

Committed to excellence, we provide 24/7 support, making us the go-to partner for businesses seeking comprehensive and reliable connectivity solutions.

Contact Invosys to Learn More

Learn how Invosys can transform your business communications with our tailored UCaaS and CCaaS solutions.

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