NUMBER MANAGER

Manage how your calls are handled using our range of interactive services.

The Industry Renowned inbound call management platform

Number Manager is the market-leading inbound call management platform; an intuitive and easy-to-use app that puts advanced call routing technology just a few steps away in an extremely cost-effective way.

Simple Solutions  to Complex requirements

Part of our approach is to completely understand you, or your customers, requirements and work with you to deliver a simple solution. And Number Manager is such a simple app, you won’t have to be a ‘techie’ to be able to manage how, when and where your calls are routed to.

SINGLE INTERFACE,
LIMITLESS FUNCTIONALITY

All customers get full training on how to use their inbound call management platform and ongoing support to stay on top of it too. But if you need a refresher, something extra or even some marketing collateral that might help, just ask.

inbound call management platform

The Industry Renowned inbound call management platform

Number Manager is the market-leading inbound call management platform; an intuitive and easy-to-use app that puts advanced call routing technology just a few steps away in an extremely cost effective way.

Complex Requirements, Simple Solutions

Part of our approach is to completely understand you, or your customers, requirements and work with you to deliver a simple solution. And Number Manager is such a simple app, you won’t have to be a ‘techie’ to be able to manage how, when and where your calls are routed to.

ROBUST AND RELIABLE SYSTEMS

Invosys have been specialist providers of inbound and call management solutions since 2006. We’ve always invested in our call management platform to enable the management of more and more calls, 24/7, 365 days a year, hundreds of millions of minutes each year.

SINGLE INTERFACE, LIMITLESS FUNCTIONALITY

All customers get full training on how to use their inbound call management platform and ongoing support to stay on top of it too. But if you need a refresher, something extra or even some marketing collateral that might help, just ask.

EXPERIENCED TECHNICAL SUPPORT

All customers get full training on how to use Number Manager and ongoing support to stay on top of it too. But if you need a refresher, something extra or even some marketing collateral that might help, just ask.

ideal for:

✓ Businesses with high call volumes

✓ Small businesses to major corporations

✓ Companies looking to streamline call costs

✓ Companies looking to enhance caller experience

ROBUST & RELIABLE SYSTEMS

Invosys have been specialist providers of inbound and call management solutions since 2006. We’ve always invested in our call management platform to enable the management of more and more calls, 24/7, 365 days a year, hundreds of millions of minutes each year.

EXPERIENCED TECHNICAL SUPPORT

All customers get full training on how to use Number Manager and ongoing support to stay on top of it too. But if you need a refresher, something extra or even some marketing collateral that might help, just ask.

Multi Device

Number Manager is all about ease of use and control at your fingertips, which is why we’ve been busy making it available across all devices, from Android to iOS, as well as any PC or tablet.

IVR Auto Attendant

This service adds an automated menu system to your number (press 1 for Technical, 2 for Customer Support etc.).

Multi-Call ‘Ring all at once’

This service allows up to seven different destination numbers to ring at the same time until the call is answered. This is a cloud based service offering phone system-like functionality over a wide area, so is not restricted to a single location, as in a phone system.

Out of Hours & Missed Calls

This service asks the customer to leave a message during predetermined times or when your office is closed. If a line is busy / engaged, a Missed Call alert can be used to notify a manager (by email).

Call Queuing

In order to retain callers and reduce their frustration when lines are busy, a Call Queue can be used.

Experienced Technical Support

All customers get full training on how to use Number Manager and ongoing support to stay on top of it too. But if you need a refresher, something extra or even some marketing collateral that might help, just ask.

RATIO CALL PLAN

An option within a Hunt Group, incoming calls can be routed to a pre-defined list of locations on a percentage share basis, allowing for call distribution to be weighted across multiple sites.

Hunt Group

A Hunt Group can cycle a call through all available lines until someone picks up (and can be set to cycle through different destination numbers at different times of day).

PRE-CONNECTION GREETING / WHISPER

A short recording which is played to the customer upon connection. It can be used to simply greet the customer or to give important information. A Whisper can be used to notify the call recipient of the call’s origin. For example, you might advertise three numbers for three different products routing to a single line.

Join the Revolution

supporting telecoms resellers

Invosys are a new generation of innovator; a creator of ground-breaking solutions, that are easy to use and even easier to sell. Exclusively Channel focused, we have lead from the front with our cutting-edge, in-house developed technology.

2018 Invosys Limited

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