We’ve all heard of Unified Communication as a Service (UCaaS), but as with all technologies, its evolution has expanded to encompass a number of features that better serve changing business needs. SmartUcaaS emerges as a solution that gives businesses the ability to create a platform according to their unique image while remaining flexible and scalable and offering the full breadth of UC capabilities.
Let’s explore SmartUCaaS in more depth and understand its benefits and features for businesses.
What is SmartUCaaS?
SmartUCaaS is a fully-featured Private UC Cloud platform that can be customised to meet changing business communication requirements. Considering its flexible, scalable, and reliable nature, SmartUCaaS can offer a complete UC feature set that supports desk phones, desktops, and mobile applications. It includes open APIs for CRM and other application integrations that help businesses maximize the potential of their existing systems. Its key features include:
- Deskphone, Desktop & Mobile Support: Ensure seamless communication across all devices.
- Open API Integrations: Easily integrate with CRM and other essential business applications.
- Omni-Channel CCaaS: From simple telephony to advanced omni-channel customer communications.
- Advanced Call Control: Integrated with Invosys Number Manager for superior call management.
- Speech-to-Text: Advanced voice recording and keyword search capabilities.
- 24/7 Managed Support: Benefit from Invosys’s round-the-clock support team.
- Rapid Deployment: Deploy SmartUCaaS in less than 24 hours from order.
Integrating SmartUCaaS with Existing Systems
SmartUCaaS can be seamlessly integrated with existing systems to enhance communication and collaboration across departments. Whether it’s connecting with CRM software or other business applications, the platform’s open APIs enable smooth integration, making it easier for IT professionals to manage and optimize communication processes.
The Key Benefits of SmartUCaaS
Flexibility and Scalability
SmartUCaaS is designed to grow with your business. Should you need to add more users or scale back, the platform offers the flexibility to adjust according to your business needs without compromising on performance.
Enhanced Remote Work Capabilities
Remote work is now a staple in modern business operations. SmartUCaaS enhances remote work by providing cloud-based business communication tools that enable teams to communicate and collaborate effectively, regardless of their physical location.
Cost-Effective Smart Communication Solutions
With SmartUCaaS, SMEs can reduce costs associated with traditional communication infrastructures. By moving to a cloud-based model, businesses save on hardware, maintenance, and other overhead expenses.
Seamless Integration with Existing Systems
Thanks to its open APIs, Integrating SmartUCaaS with existing systems is straightforward. This ensures that businesses can still use their preferred communication tools while benefiting from enhanced communication capabilities.
Invosys: Advancing Business Communications with SmartUCaaS
Invosys offers a robust portfolio that includes telephony, connectivity, UCaaS, and CCaaS, all backed by a dedicated 24/7 support team. With our SmartUCaaS offering, we can offer our users a comprehensive communication solution that effectively addresses communication infrastructure complexity, integration and scalability needs, and reliability.
With advanced features such as omni-channel support, open API integrations, and enhanced remote work capabilities, SmartUCaaS not only simplifies communication processes but also drives cost savings, making it perfect for businesses seeking flexibility and efficiency.
Learn how SmartUCaaS fits into your company’s strategic goals and enhances your communication infrastructure. Schedule a demo with Invosys today.
