The latest news from our desks to yours

Are Your Customers Still Using ISDN?

Are Your Customers Still Using ISDN?Have You Spoken to Your Customers About IP Telephony? With BT planning to cease taking orders for ISDN from businesses in 2020 and the complete ISDN switch off in 2025, businesses now need to consider their options for the...

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Invosys Achieves ISO 27001 Accreditation

Invosys Receives ISO 27001 AccreditationInvosys recently underwent the ISO 27001 audit conducted by the International Organisation for Standardisation. The audit assesses organisations' practices for information security, which includes data handling and device...

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Missed a Call? No Problem

Missed a Call? No Problem. 'It is estimated that missing calls costs UK SME's close to £90 Million a year.'The reality is that if all of your customers' phone operators are busy or unavailable, missing a call often cannot be avoided. Luckily, our Inbound, Hosted and...

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Track Call Stats With The Invosys Reporting Suite

Tracking Call Stats With the Invosys Reporting Suite The Invosys product suite offers detailed reporting for both live and historic call stats.  Businesses can track call stats to better manage their staff and monitor wait times for callers to their line. Available...

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Advanced Call Queuing Creates a Better Customer Experience

Advanced Call Queuing Creates a Better Customer Experience Call queuing benefits both the customer and the business using the solution. How? It helps to build a better caller experience that increases customer conversion rates and protects employee productivity. The...

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Manage Costs and Increase Efficiency With Auto Attendant

Manage Costs and Increase Efficiency With Auto Attendant Auto Attendant acts as a virtual receptionist for businesses by allowing callers to redirect themselves to the department or person they need. Invosys lets businesses easily build an intelligent menu system for...

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Introducing Number Manager Version 4.17

Introducing Number Manager Version 4.17 Thursday the 21st of February 2019 marks the launch of Number Manager version 4.17. The update brings with it functionality and navigation improvements. The two new features for Number Manager included in the 4.17 update are the...

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Route Calls by Area With Number Manager

Routing Calls Based on Area With Number Manager Area Based Routing lets businesses route calls based on the location the call is coming from.  Why is this useful? For businesses with several branches, offices or sites spanning across the same country or...

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Call Recording Made Simple With Number Manager

Call Recording Made Simple With Number Manager Many businesses require call recording technology for legal and training purposes. Despite this need, there is a distinct lack of effective solutions currently available. Invosys offers call recording functionality...

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