Auto Attendant’s menu system lets callers redirect themselves. With this solution in place, having a full-time receptionist is no longer a requirement for businesses which can result in significant savings on labour.
First Time Solutions
Being passed from department to department can be frustrating for callers. With Auto Attendant, the caller chooses where they want to be redirected to, increasing the number of first time solutions and caller satisfaction rates.
Instead of wasting your employees’ time on needless manual redirects, Auto Attendant automates directing calls (the clue is in the name!). This way, they can focus on their jobs without distraction.
If disaster does strike, you can quickly record new messages for your menu to let callers know. You can also change the menu options to direct to a new department or number, in an instance.
Interested in Auto Attendant?
We provide our partners with marketing collateral, complete in their branding, to help them show their customers all our products can do.
Take a look at a piece of content about Auto Attendant below, which we would be happy to create in your branding. Just speak to your account manager or contact marketing to get started.
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