How Does Invosys 24/7 Work?
Invosys 24/7 is a 24/7 technical support solution that allows technology companies to outsource their inbound technical support calls to a team of well trained technical support agents.
They are always on hand to answer your inbound technical support calls, no matter what time of the day it may be. You can manually divert calls during times of heavy inbound call traffic, schedule diverts, automate call diversions or just have them on hand for if things go wrong.
With a transparent pricing model, we want you to pay for only the support you need. Nothing more and nothing less.
INVOSYS 24/7 Currently Supports:
Our Support Agents Take Their Turkey at Their Desk
True to their name, they work 24 hours a day, 365 days of the year. Aside from always being available, the team are fully trained in your company’s technology, identity, and tone of delivery so they can offer the service that your customers expect from you. We fully white label our support, ensuring your customers are only ever presented with your brand.
Save Yourself Money and Delight Your Staff
In the Christmas period when technical support calls will likely be few and far in between, is it really worth making members of your own team come into the office when they don’t necessarily need to? You could save money on labour costs (and avoid any grudges) by letting the 24/7 team answer your inbound calls and make Christmas come a bit earlier for your hard-working tech support agents.