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ISO 9001. Setting the standard

Author: Grace Grieve

As a market leading communications technology company, we’re constantly developing, evolving and striving for improvement. You name it – our products, our services, our systems, our people – we’re always on the lookout for the next big thing and the best way to achieve it.

It was this that drove us when we started working towards the ISO 9001 standard earlier this year and we’re thrilled to have recently completed stage one of the Quality Management Audit. Commercial Manager Amina Marfoua has spent months working tirelessly on the project and it has paid off – we flew through with flying colours with no none-conformities or room for improvements found at the inspection.

There is no dispute that working towards professional standards such as this are a huge amount of work on top of an already hectic schedule. It would be easy say:

It’s too much hassle

We’re doing ok as it is, aren’t we?

Is it really worth it?

Damn right it’s worth it.

Invosys has been a success from day one. We’ve become a new generation carrier with better, simpler and smarter products. Where we have lead, others have followed – and now is no exception.

We’re one step ahead of the game, offering the customer just what they need – before they even realise that they need it – and we constantly strive to dominate communications technology with leadership and with ground breaking products and services.

Yet we are not one to rest on our laurels.

We know for sure that our success is down to our continuous evolution and self-improvement – and that ensuring that quality management is completely integrated with the company’s business strategy is pivotal to achieving this. We know that the ISO 9001 is the epitome of this.

An internationally recognised quality management system standard developed to benefit businesses who want to continually improve their performance, the certifications helps organisations to streamline operations, reduce costs and promote overall improvements across the board.

It represents everything that Invosys is about.

We’re at the forefront of innovation and great advocates for positive change. As a company, we are evolving at a rapid pace and it’s key that we constantly improve on our systems and service for the benefit of both the customers and the business as a whole. The ISO 9001 Audit has played a crucial role in this, helping us to celebrate our strengths and identify areas for development.

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