As we continue our series on the revolutionary thinkers who drive Invosys, this time we focus on Jim O’Brien, Designer for Invosys.
What’s the best thing about working for Invosys?
There’s always something new on the horizon. The company was growing before I started and it hasn’t slowed down yet and continues to grow every day. I’ve had the opportunity to work on a number of projects across a range of disciplines that have really challenged me.
Invosys are on a mission to challenge the telecoms channel and lead a telecoms revolution. How can you help with this through your role?
As a designer, one of the biggest upcoming challenges will be working out what it is that makes an Invosys product; how do we simplify processes and more importantly what can we do differently. A big part of my role is to make sure that the user experience remains consistent no matter what app or service the user is in.
Who is your favourite revolutionary, past or present?
Dieter Rams, the director of design at Braun in the 60’s. He was award winning at the time and the products he designed and more importantly his design ethos has become timeless through the influence it’s had on modern work. Indeed, the layout of the first iPod draws heavily from one of the portable radios he designed. Rams was a product designer but his principles remain true across pretty much any design discipline. They’ve been a huge influence for me on how to gain clarity and simplicity in whatever it is that I’m designing.
What is the biggest challenge facing the telecoms channel in 2017?
After several big security breaches and ransomware attacks earlier in the year, security is always a challenge. The Equifax hack was a reminder to any company that operates cloud based technology, that carelessness can lead to disaster. As Invosys continues to grow, so does the potential for cyber attacks and that means constantly looking at how we can improve our security practices.
Invosys are all about throwing out the rule book. Tell us about a time that you have thrown out the rule book to achieve better results.
It’s my job to constantly throw out the rule book. If you want to be innovative, you need to be constantly asking “why do we do things like this?” It can be a pretty difficult thing to do, because there is always an even a better way to do something. The hard part is to know when to stop asking and make an educated choice, but it’s really the only way to make sure you’re always achieving the best results.
And lastly …. Can you rise to the challenge?
Of course, I’m looking forward to it!