Our journey so far...

Our journey so far...

We are an OFCOM registered operator and communications software company based in Manchester, formed in 2006, which has been profitable since day one and grown significantly each year since, building up sector leading expertise and a reputation second-to-none amongst our customers and partners.

Previously known as In Call Solutions or ICS, we launched the UK’s first specialist web-based portal for inbound call management features and services aimed at the SME market. By 2011, we were leading the next generation of inbound portals with Number Manager. These simple yet sophisticated web portals and applications that allow customers to self-build and manage their numbers and call plans have often been copied but never bettered, and today provide a platform accessed by thousands of customers, with millions of numbers that receive hundreds of millions of calls a year.

2014 has seen the business rebrand and relaunch itself as Invosys, following its acquisition of the digital agency business, T5C, so that we can continue to enhance the service to our customers and renew our focus on product development, with our larger group of talented people, combining the professionalism of a blue chip with the flexibility of a tech start up.

Invosys aim to be THE global innovators in the communication software industry. The products we create to sell are about communication. We will be successful because of our innovation. We aspire to be the market leader and a driving force, to challenge the status quo, and to use our technology and expertise to innovate so that people can communicate, providing cutting edge yet simple to use products and services.



The company was incorporated and In Call Solutions (ICS) was born

ICS launches the first inbound portal for the UK reseller market

First reseller signed, managed by Steve Glaister (now a director of Invosys)

Monthly call traffic: 100 minutes



ICS is announced as 'Most Promising Business in the North West' by BCC

First IVR platform deployed consisting of 120 lines

Monthly call traffic: 1m minutes



Breakthrough: £2m in sales

Moved office to Worsley, where Dan Fish joined as Operations Manager (now a director of Invosys)

Monthly call traffic: 10m minutes

The Granary


ICS launches the newest inbound portal for the UK, Number Manager

Approaching £5m in sales

Over 10,000 end-user customers using ICS technology

Runner up in North West 'Business Of The Year' awards

Monthly call traffic: 20m minutes



ICS acquire T5C Limited and launch Invosys

Move to new HQ, New Bridgewater House

Monthly call traffic: 50m minutes

Bridgewater House

Behind the Scenes

Management Team

Peter Crooks Peter Crooks

Peter Crooks

Managing Director
Adam Patton Adam Patton

Adam Patton

Director of Product & Innovation
Steve Glaister Steve Glaister

Steve Glaister

Sales Director
Dan Fish Dan Fish

Dan Fish

Operations & HR Director


Dominic Campion Dominic Campion

Dominic Campion

Senior Business Development Manager
Dean Gaunt

Dean Gaunt

Business Development Manager
Anthony Moorby Anthony Moorby

Anthony Moorby

Business Development Manager
Carl Bartlett Carl Bartlett

Carl Bartlett

Business Development Manager
Siraz Giga

Siraz Giga

Account Director

Operations & Support

Darren Singleton Darren Singleton

Darren Singleton

Technical Customer Support Manager
Leanne Royle Leanne Royle

Le-anne Royle

Order Desk
Ellie Hazelwood Ellie Hazelwood

Ellie Hazelwood

Order Desk
Laura Berne Laura Berne

Laura Berne

Order Desk
Luke Jennings Luke Jennings

Luke Jennings

Junior Technical Support
Ed Cheung Ed Cheung

Ed Cheung

Key Account Relationship Manager
Darren Singleton Darren Singleton

Dave Brocklehurst

Business Development Manager


Simon Baybutt Simon Baybutt

Simon Baybutt

Head of Finance and Billing
Luke Grannell Luke Grannell

Luke Grannell

Accounts Assistant

Product & Development

Amina Marfoua Amina Marfoua

Amina Marfoua

Head of Product &Marketing
Guy Francis Guy Francis

Guy Francis

Development Manager
Stuart Mills Stuart Mills

Stuart Mills

Head of Technology Infrastructure
Montserrat Doval Montserrat Doval

Montserrat Doval

Java Developer
Sean Ives Sean Ives

Sean Ives

Java Developer
Jason Bedward Jason Bedward

Jason Bedward

Network Engineer
Jim O'Brien Jim O'Brien

Jim O'Brien

UX/UI Designer

Latest News

Number Manager 4.3 now live

September 22 2015

Number Manager 4.3 is now live introducing some great new additions to our already feature rich portal Invosys is pleased to announce the latest additions to its already popular Number Manager Portal.

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